Chat Support for Call Centers: The Key to Better Customer Support


Call Center Outsourcing UK chat support services guarantee fast, personalized solutions that keep customers satisfied and loyal. With expert agents and a streamlined approach, we elevate your support, drive results, and reduce costs.

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What makes chat Support a powerful support tool

🔹 92% satisfaction: The highest of any channel

Live chat has a 92% customer satisfaction rate, making it the top support channel, according to Zendesk. Quick, personalized responses help keep customers happy, leading to repeat business and good reviews.

🔹 66% expect fast responses: Meet their demand

66% of customers want a response within 10 minutes, as per HubSpot. Live chat delivers quick answers, beating email and phone calls. Companies that meet this demand stand out from the competition.

🔹83% explore products via chat: Capture their interest

Facebook research shows that 83% of US consumers use live chat to explore products, 76% for support, and 75% to make purchases. Live chat is a key part of the customer journey, helping boost sales and loyalty.

We provide

Inbound live chat support

We provide fast and personalized responses to customer questions, problems, and concerns. We handle incoming messages in real time, offering quick service that helps improve customer satisfaction and loyalty.

Multilingual live chat support

Outsource your live chat to offer support in over 20 languages, creating an inclusive experience for customers worldwide. This is perfect for websites that want to connect with people from different backgrounds.

Chatbot integration

Add chatbots to improve customer support. With 24/7 availability, you can automate common questions, lower costs, and keep customers happy.

The Call Center Outsourcing UK Advantage

Get a glimpse of why we’re different. Here’s a sneak peek.

✅Expertise

We have over a decade of expertise in delivering superb social media customer service.

✅ Effective Support Tools

We implement the best and up-to-date tools for social media engagement and support.

✅ Expert Teams

Our teams are ready to help your customers with any social media inquiries.

✅ 24/7 Customer Support

We operate 24/7/365, including holidays.

✅ Over 60 Languages

We speak all major languages to cover the global markets.

✅ Personal Approach

We find an approach to each client’s social media needs

Looking to outsource your chat support?

Share your project details and scope, and our manager will create a personalized proposal to meet your needs.

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